City Office's Positive Story: A Name Triumphs Over Tragedy

To get a closer look at this inspiring tale, watch the video here.

This heartwarming tale from KSDK News Channel 5-St. Louis, an NBC affiliate, shines a light on the resilience and determination of Benita Brown, who faced bureaucratic challenges in the aftermath of a tragic car accident that took her daughter's life.

Sadly, the chaos of an emergency C-section left her grandson's name unrecorded, becoming a significant roadblock for Brown in enrolling him in school and daycare.

"In essence, it was in limbo. It was never completed. And the state never received information from a hospital that they normally would," explained Michael Butler, Recorder of Deeds City of St. Louis.

Brown's five-year journey through this bureaucratic odyssey became a symbol of persistence. Aunya Hall, Assistant Supervisor of the Recorder's Assistant Center, played a crucial role in assisting Brown, turning City Hall into a monthly refuge where help was extended.

"You don't give up on somebody so determined. So I saw her determination and I wanted to give her mine," said Hall, emphasizing her commitment to ensuring a smooth navigation through the maze of official records.

After enduring years of closed doors, Brown finally received the long-awaited good news a few weeks ago at the Recorder's office—a birth certificate with the name "Ra'Sean."

Joyously, Brown exclaimed, "Five years!" Now armed with a new name, Ra'Sean is embracing opportunities, including school, with a perpetual smile and a penchant for silliness.

"It's hard to describe, but it was a well-lifted weight off of you. Like holding something down, and when you receive a piece of paper that you've been waiting five years for, you can't do anything but shout," expressed Brown, grateful for Hall and the Recorder's Office.

This uplifting story leaves us with a powerful lesson: With assistance and persistence, the true significance of the question emerges—What's in a name?